About
No Worries was started by two New Zealanders on a kitchen table in London and grew into one of the UK’s longest-running contractor accountancy practices. Same founders. Same principles. A lot more experience.
Founded
2003
London kitchen table
Years
23
Looking after UK contractors
Clients
2,500+
UK contractors supported
FCSA
Accredited member
MTD first
Filed UK’s first live MTD return — 2018
4.8★
Google-rated by 51 clients
Our story
Chapter one · 2003–2010
Greg and Helen landed in the UK and noticed that small-business accounting was priced like a lottery and explained like a riddle. They started No Worries in 2003 to fix both — flat monthly fees, jargon banned, a real person on the phone.
Chapter two · 2011–2019
The tools we wanted for our clients didn’t exist, so we wrote them. Joy Pilot grew up alongside the practice — and in 2018, at 08:43 on 1 June, it filed the UK’s first live Making Tax Digital return. MTD isn’t something we had to prepare for. It’s what the software was built for.
Chapter three · 2020–now
MTD ITSA arrives in April 2026; we’ve been piloting it since 2025. Sole traders, limited companies, landlords, SMEs — all handled by our expert team with Joy Pilot included free. The rules keep changing. The service quietly doesn’t.
Our journey
14 milestones, 2003–2026
Greg and Helen arrive in London from New Zealand and start No Worries Accounting from a kitchen table. The plan: accounting that contractors can actually understand, priced as a flat monthly fee.
Monthly subscription pricing lands — no percentage of turnover, no "success tax" as clients grow, no surprises at year end. The industry catches up about a decade later.
The team grows beyond the founders. HSBC business banking lines up alongside the practice, making onboarding faster for every new contractor client.
Formal service training is introduced across the firm. Picking up the phone, calling people back the same day, and writing emails a human can actually read all get built in deliberately.
The practice expands beyond contractors into freelancers and small companies. Tax planning, dividend strategy and pension contributions become core advisory work alongside the monthly compliance.
For contractors inside IR35 or on short engagements, a compliant umbrella option joins the stack — so clients don’t have to leave the firm when their working pattern changes.
The in-house accounting software — built alongside the practice since the early days — is spun out as Joy Pilot. It quietly stays free for every No Worries client.
Joy Pilot files the UK’s first live Making Tax Digital VAT return to HMRC. Making Tax Digital isn’t something we had to gear up for — it’s what the software was built for.
Bank feeds move to Open Banking (regulated, read-only). AI receipt capture starts reading uploaded paper properly, so bookkeeping stops being data entry.
A global shift to remote work arrives; we’ve been running that way for years. We pass 2,500 clients without the wheels wobbling.
Two decades of looking after UK contractors, freelancers, landlords and small businesses. Same founders, same principles, a lot more experience.
Clients start invoicing by voice from their phone and snapping receipts that get read, coded and reconciled without a keyboard in sight.
The MTD ITSA pilot runs through Joy Pilot ahead of the April 2026 go-live. AI matches bank transactions to the right invoice, receipt, or category automatically.
From 6 April, sole traders and landlords over £50,000 move to quarterly HMRC updates. Five submissions a year instead of one. We’re ready — our clients are too.
What we value
01
We explain what’s happening in plain English. Tax law moves; we move with it, and we tell you early when something on your side needs to change.
02
We ask why things are the way they are in UK tax and accounting, and we’re willing to rebuild when the answer is "because it’s always been this way."
03
Every client gets dedicated expert support from a team that understands small business finance. No call-centre first-line. No percentage of turnover. Your progress is the point of the firm.
The people
No call centres, no offshore first line. Here’s who runs the firm — and who you’ll probably speak to more than most of your family.
Co-founder, Chief Architect
Co-founded No Worries with Helen in 2003 after moving to the UK from New Zealand via Canada. Has spent the last two decades shaping the systems, technology, and thinking behind the business — turning accounting complexity into practical tools, clear guidance, and robust software. Deeply engaged with emerging technology and a highly accomplished programmer, he is central to how No Worries transforms ideas and rules into systems that genuinely work.
Desk essentials “Code by day, carrot cake by afternoon.”
Co-founder, Customer Experience
Co-founded No Worries with Greg in 2003 after moving to the UK from New Zealand via Canada. Shapes the customer experience behind the scenes — designing software journeys, refining systems and processes, keeping procedures current, and staying closely aligned with emerging technology. Much of what makes No Worries feel clear, thoughtful, and easy to use starts with her.
Desk essentials “Flat white + a fresh croissant, thanks.”
Managing Director — UK
Managing Director of the UK practice. Actuarial-maths background, MAAT qualified, 14+ years running contractor accounts. The one who quietly keeps the compliance engine running while everyone else is on calls.
Desk essentials “Long walks, longer spreadsheets.”
Plus a small team of specialists across the UK & NZ. Want to meet yours? Say hello.
If you’d rather have an accountant who picks up the phone, explains things properly, and has already seen the thing you’re about to ask about — we’d love to say hello.
Prefer to talk? Call us on 020 7731 1117
