Originally posted on: 23 February 2025
Updated on: 2 February 2026
Back in my early days of running No Worries Accounting, I used to think that tax was a fairly straightforward concept, you earn money, you pay tax, end of story. But the reality? It’s anything but simple, especially when two countries are involved. Just ask Raymond, an Aussie expat living in the UK, who recently found himself facing an unexpected £30,000 tax bill thanks to a misunderstanding about the UK-Australia Double Taxation Agreement (DTA).
Raymond had been doing everything by the book, his government pension income from Australia was being taxed at 30% by the Australian Tax Office (ATO), and his UK accountant had been filing his tax returns accordingly. No red flags. No problems. Or so he thought.
Then came the letter from HMRC.
As part of a routine tax review, HMRC decided that the 30% tax paid to the ATO wasn’t actually eligible for a UK foreign tax credit. That meant Raymond was now expected to back-pay 30% tax to HMRC, on top of the 30% tax he had already paid on that income in Australia and 10% tax he was paying to the HMRC. With penalties and interest, his liability skyrocketed to an eye-watering £30,000.
How did this happen? Why didn’t the DTA prevent it? And most importantly, how can other Australians in the UK avoid this mistake?
Let’s break it down.

The Problem: A Tax Bill That Shouldn’t Exist
When Raymond moved to the UK in 2020, he assumed his tax affairs were in order. After all, he had followed professional advice every step of the way. His Australian government pension had 30% tax withheld by the Australian Tax Office (ATO), and his UK accountant ensured that the income was properly reported on his UK self-assessment tax return. Even HMRC seemed to be on board with this setup, until they weren’t.
Fast forward to 2024, and out of nowhere, Raymond received a letter from HMRC. They had reviewed his tax filings and decided that the 30% tax he had already paid to Australia was no longer eligible for a UK foreign tax credit.
Here’s why that was a major problem:
- Under the Double Taxation Agreement (DTA) between the UK and Australia, the tax paid to the ATO (30%) was previously recognised by HMRC. This meant that while Raymond’s UK tax rate on his pension income was around 40%, he only had to pay an additional 10% to HMRC, since the first 30% had already been covered in Australia.
- But now, HMRC was no longer recognising the 30% tax paid to Australia, which meant Raymond was expected to pay the full 40% UK tax on the pension instead of just the additional 10%.
- The result? Raymond was now being taxed twice on the same pension, 30% in Australia and 40% in the UK, bringing his total tax burden to a staggering 70%.
To make matters worse, interest and penalties were added to the bill, bringing his total liability to £30,000.
Raymond had unknowingly stepped into a double-taxation nightmare, one that many other Australians in the UK could find themselves in if they don’t fully understand how the UK-Australia Double Taxation Agreement actually works.
Why Did This Happen? Understanding the UK-Australia DTA
On paper, the UK-Australia Double Taxation Agreement (DTA) is designed to prevent exactly the kind of situation Raymond found himself in, being taxed twice on the same income. But as with most things in tax, the devil is in the details.
Under Article 17(1) of the DTA, government pensions (like Raymond’s Australian government pension) should only be taxable in the recipient’s country of residence. Since Raymond became a UK tax resident in 2020, his pension should have only been taxed in the UK, not in Australia.
So where did things go wrong?
The ATO continued to withhold 30% tax on Raymond’s pension, even though the treaty clearly states they shouldn’t have. The mistake wasn’t immediately obvious, both his Australian and UK accountants initially assumed this was correct, and even HMRC accepted it for years.
The problem came to light when HMRC reviewed the case in 2024 and refused to allow a foreign tax credit for the 30% Australian tax already paid. In HMRC’s eyes, that tax was never actually due under Australian law, so it wasn’t eligible for UK relief.
This left Raymond in an impossible situation:
- The ATO had taken tax they shouldn’t have, and he was initially told he couldn’t get this money back.
- HMRC wouldn’t recognise the tax paid, so he was stuck with a UK tax bill on top of the Australian one.
- The end result? A massive double-taxation trap that should never have happened in the first place.
Raymond’s case highlights how easy it is to get caught out by misapplied tax rules, even when you’re doing everything “by the book.”

Lessons for Australians in the UK: How to Avoid This Pitfall
Raymond’s case is a cautionary tale, but it’s also a valuable lesson. If you’re an Australian living in the UK, there are steps you can take to avoid ending up in the same situation. Here’s how to stay ahead of the tax curve:
1. Confirm Your Tax Residency Early
- One of the biggest factors in determining where your income gets taxed is your residency status.
- The Statutory Residence Test (SRT) determines whether you’re a UK tax resident, and once you cross that line, your worldwide income, including your Aussie pension, comes under HMRC’s jurisdiction.
- If you’re receiving pension income from Australia, get professional advice as soon as you move to ensure it’s being taxed correctly from day one.
2. Prevent Withholding Tax in Australia
- If your pension shouldn’t be taxed in Australia under the UK-Australia Double Taxation Agreement, take action early.
- Contact your pension provider and the ATO to stop the 30% withholding tax.
- You may need to submit a treaty exemption request to the ATO to confirm that the pension should be exempt from Australian tax.
3. Claim Refunds Promptly
- If tax has already been withheld in Australia, don’t assume you can claim it back later when you get around to it – jump on it immediately.
- The longer you wait, the harder it becomes to recover overpaid tax from the ATO.
4. Be Aware of HMRC’s Position on Foreign Tax Credits
- HMRC only grants a foreign tax credit for tax that was legally due under the foreign country’s tax laws.
- If a country wrongly withholds tax, as happened in Raymond’s case, HMRC won’t recognise it, and you won’t be able to offset it against your UK tax bill.
- This means you could end up paying double tax unless you resolve the issue at the source (ATO) before HMRC gets involved.
5. Seek Help Before HMRC Gets Involved
- The worst time to discover a tax mistake is when HMRC comes knocking.
- Raymond only realised the issue after HMRC launched an investigation, by then, his ability to recover tax from Australia was severely limited. To be fair, he felt that he was already operating correctly
- A proactive tax review can help you spot potential issues early and avoid unexpected tax bills, penalties, and interest charges.
The takeaway? If you’re an Aussie living in the UK and receiving an Australian pension (or any foreign income), don’t assume it’s all being handled correctly. Check, double-check, and take action early, because fixing a tax mistake after the fact is always harder (and more expensive) than getting it right from the start.

“…the service has been fabulous.”
Ah Mike, we think you’re pretty fabulous too!
What to Do If You’re in Raymond’s Situation
If you find yourself in a similar tax nightmare, don’t panic, there are still steps you can take to minimise the damage and avoid further tax headaches. Here’s what you should do:

✅ Step 1: Check if your Australian pension should be taxed in the UK only
- Under Article 17 of the UK-Australia Double Taxation Agreement (DTA), government pensions should only be taxed in the country of residence.
- If you’ve been a UK tax resident since receiving your pension, then Australia should not have deducted tax in the first place.
✅ Step 2: Contact Your Pension Provider to Stop Withholding Tax
In this case the Commonwealth Superannuation Corporation (CSC) was the government pension administrator. Raymond called them directly and they agreed to;
- Immediately cease the 30% ATO tax deductions
- Arrange a refund for all tax already withheld in the current Australian tax year
✅ Step 3: If the ATO wrongly withheld tax, request a refund
- Firstly, we recommend giving the ATO a call and explain the situation.
- In this case the ATO case officer was extremely helpful to Raymond, and advised that he file four years of tax Australian tax returns to recover the 30% tax already paid to the ATO
✅ Step 4: Engage with HMRC early to negotiate penalties
- If HMRC is demanding back-payments with penalties and interest, don’t ignore the situation, get in touch as soon as possible.
- You may be able to reduce penalties by arguing that you relied on professional advice and acted in good faith. The late interest payments may be harder to avoid, but its also worth a try.
The Bottom Line? The earlier you act, the better. If you think you’re in a similar situation, take steps now to correct it, before HMRC or the ATO come knocking.
Summary
Many Australians living in the UK don’t realise how Double Taxation Agreements (DTAs) affect their tax obligations, until they get a surprise letter from HMRC. Raymond’s case is proof that even when you think you’re doing everything right, a small misunderstanding can snowball into a massive tax bill. In Raymonds case he will be able to use his ATO tax refund to help pay for the HMRC tax bill.
At No Worries Accounting, we specialise in helping Aussies and Kiwis navigate the UK tax system, so you don’t end up paying thousands in unnecessary tax. If you’re unsure about how these rules affect you, get in touch, we’re here to help.

